iPeople SC Solutions is recruiting an Anti-Social Behaviour Officer to work for our client based in The Hyde, Greater London.
Our client seeks an Anti-Social Behaviour Officer for their busy Housing Management Service. The role encapsulates:
- Responsible for delivering excellent Anti-Social Behaviour (ASB) services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
- Responsible for managing a case load of ASB cases up to and including taking legal action whilst taking a victim centred approach
- To participate in the management and development of community safety work and contribute towards to delivery of their objectives.
- Experience of dealing with the public
- Experience of taking enforcement action in relation to ASB and resolving conflict situations.
- Experience of dealing with a diverse range of customers, including handling difficult and challenging enquiries
- Experience of preparing witness statements, legal documents, case reports and attending court
- Experience of establishing effective external and internal working relationships
- Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level
- Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
- Experience of working with vulnerable people
- Experience of working in a service delivery sector
- Competent working knowledge of relevant housing and ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation
If you are interested in this position, please apply with your CV.
